目錄
作者序 002 編者序 003 推薦序 004 目錄 005
Part I New Product Launch 新產品上市 009 Unit 01 Analysis of Current Market 在現實中找一條出路 010 Unit 02 Target Market and Audience 準備賣給誰? 024 Unit 03 Product Positioning 商品的特色? 032 Unit 04 New Product Launch Activities 有什麼方式可以吸引顧客? 048 Unit 05 Key Points of Hosting a Meeting 主持會議要點 070
Part II Promotion Event 促銷活動 077 Unit 06 Purpose 為何要促銷? 078 Unit 07 Target Audiences 希望誰購買? 086 Unit 08 Period and Places 何時、何地舉辦? 092 Unit 09 Promotion Methods Selection 用力促銷有撇步 106 Unit 10 Announcing Channels and Tools 如何宣傳? 124 Unit 11 Key Points of Hosting a Meeting 主持會議要點 130
Part III Public Relations (PR) Event 公關宣傳活動 135 Unit 12 Situation Analysis 需要什麼樣的公關宣傳? 136 Unit 13 Setting Goals and Objectives for the Event 先設定山頭,再開打 158 Unit 14 PR Strategy Formulation 公關宣傳怎麼做? 172 Unit 15 Planning Creative Events 越有創意越好 188 Unit 16 Budget and Measurement 有多少錢做多少事 202目錄 Unit 17 Key Points of Hosting a Meeting 主持會議要點 216
Part IV Advertising Planning 廣告企劃 223 Unit 18 Situation Analysis and Goals of Planning 希望廣告解決什麼困境? 224 Unit 19 Advertising Appeals 廣告說什麼好? 238 Unit 20 Media Selection 選擇在哪裡廣告? 252 Unit 21 Performance Measurement 播完廣告,然後呢? 268 Unit 22 Key Points of Hosting a Meeting 主持會議要點 284
Part V Customer Relationship Management (CRM) 顧客關係管理 289 Unit 23 Customer Segmentation 顧客也分好幾種? 290 Unit 24 Customer Relationship Planning 要想乘涼,先種樹 298 Unit 25 Customer Interaction Tools 如何與顧客互動? 304 Unit 26 Setting up a Customer Loyalty Program 讓顧客愛上你! 312 Unit 27 Key Points of Hosting a Meeting 主持會議要點 320
Part VI Brand Management 品牌管理 323 Unit 28 Brand Naming and Identity Design 製造一個人人愛的品牌 324 Unit 29 Brand Story 說動聽的故事 332 Unit 30 Brand Attributes, Functions, Benefits, Personalities 有知性,更具感性 338 Unit 31 Branding Decisions 品牌,怎麼擺才恰當? 344 Unit 32 Key Points of Hosting a Meeting 主持會議要點 350 |