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本書作者基於5年的深耕研究,結合15年的人力資源管理相關方面的工作經驗,梳理出一本幫助企業零基礎地實施導師制的工具書,意在以結構化在崗培訓啟動組織賦能系統,批量複製人才。 本書先是梳理實施導師制需要瞭解的關鍵內容,再按照實施導師制的步驟,教讀者逐步實施導師制。書中不僅提供關鍵表單、工具,還提供避坑指南、成功案例等。 本書特別適用於處於快速發展階段、需要大量培養新員工的企業的人才發展工作者,同時也是有後備/新晉管理人員、銷售人員、技術人員等人才培養需求的企業的人才發展工作者的重要實踐工具書。
第1章 企業導師制概述······································································1 1.1 導師與導師制·········································································1 1.2 企業常見的導師與導師制··························································3 企業導師類型·········································································3 導師與教練············································································5 企業導師制類型······································································6 1.3 企業導師制的價值·································································10 企業層面·············································································10 導師層面·············································································11 被輔導者層面·······································································11 1.4 企業導師制的成功要素····························································12 企業導師制應用的常見痛點·····················································12 企業導師制項目的成功要素·····················································14 1.5 嵌入S-OJT的導師制專案AD5SE模型介紹·································16 S-OJT的起源·······································································16 AD5SE模型介紹···································································17 本章關鍵點·················································································19 第2章 獲取共識是導師制成功的基礎··················································20 2.1 確認人才需求·······································································20 銷售能力複製·······································································20 連鎖/零售行業的人才培養·······················································21 專業技能類人才培養······························································22 2.2 獲取高管支持·······································································25 2.3 制定導師制專案的目標宣言·····················································27 建立價值證據鏈····································································27 制定專案目標宣言·································································30 本章關鍵點·················································································33 第3章 編寫導師管理制度,從制度層面保障導師制落地··························34 3.1 導師的選拔制度(選)···························································35 導師的類型、角色和職責························································35 導師的勝任標準····································································37 導師的招募··········································································39 導師的選拔··········································································40 3.2 導師的任用管理制度(用)·····················································40 檔案管理·············································································40 績效管理·············································································41 積分管理·············································································42 退出機制·············································································42 3.3 導師的發展和培養體系(育)··················································43 導師的發展通道····································································43 導師的認證··········································································44 導師學習地圖·······································································45 3.4 導師的激勵制度(激勵)························································46 評優與表彰··········································································47 現金報酬與獎勵····································································47 發放導師紀念品····································································48 與績效、能力提升、晉升等相關的激勵措施································48 本章關鍵點·················································································51 第4章 設計導師制專案,推動導師制執行············································52 4.1 專案的整體設計····································································52 項目範圍·············································································52 ···········
吳穗敏(Crystal WU) 擁有超過20年國企、外企、民企的業務部門和職能部門的任職經歷,對企業不同情形下的業務需求、培訓與業務的關聯頗有研究,尤其是在人才發展領域和學習技術領域,包括結構化在崗培訓及導師制、任職資格體系建設、勝任力建模及測評、人才盤點、培養體系搭建、關鍵人才發展專案等領域,積累了深厚的理論功底和豐富的實踐經驗。 個人郵箱:crystal_wsm33@hotmail.com微信號:Crystal_WU_TD 秦文靖 擁有超過10年世界500強企業人才發展管理任職經歷;具備臨床醫學、人力資源管理學、心理學專業背景;某醫學高校繼續教育學院特約講師、學院管理類諮詢顧問;深耕組織人才發展領域和新生代團隊管理,特別在校招生的結構化在崗培訓及導師制、線下專案上積累了深厚的理論功底和豐富的實踐經驗。個人郵箱:qinwenjing123@139.com微信號:QinElsa123
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