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Unit 1: Looking for a job求職 Part A: Job Ads徵才廣告 Part B: Cover Letter 求職信 Part C: Résumés 履歷表 Unit 2: Job Interview工作面試 Part A: Getting Everything Set 準備面試 Part B: Talking about Yourself 談論自己 Part C: Asking about the Job 談論工作 Unit 3: The First Day of Work 到職第一天 Part A: Are You New Here? 新人報到 Part B: Settling into a New Work Station 適應新工作環境 Part C: Introducing Yourself 自我介紹 Unit 4: Telephone Conversations 電話溝通 Part A: Telephone Etiquette 電話禮儀 Part B: Taking and Leaving Messages 留言 Part C: Phone Reception Difficulties 電話收訊問題 Unit 5: Meetings會議 Part A: Setting Something Up 安排會面 Part B: Asking for Opinions詢問意見 Part C: Agreeing表示贊同 Part D: Disagreeing表示反對 Unit 6: Giving Presentations 開會簡報 Part A: Giving a Successful Presentation發表一場成功的簡報 Part B: Tables表格 Part C: Pie Charts 圓餅圖 Part D: Line Graphs 折線圖 Unit 7: Winning over New Clients爭取新客戶 Part A: Attracting Clients 吸引客戶 Part B: Meeting Client Needs 滿足客戶的需求 Part C: Offering Continued Support 提供持續的支援 Unit 8: Business Writing Tasks商務寫作 Part A: Letters of Promotion 客戶開發信 Part B: A Follow-up Letter 後續追蹤信 Part C: Letters of Reminder 催款通知 Part D: Handling a Notice 發布公告 Unit 9: Business Trips出差洽公 Part A: Making Reservations 預訂機票與飯店 Part B: At the Airport 在機場 Part C: Company and Factory Tours 參訪公司和工廠 Unit 10: Handling Orders訂單處理 Part A: Price Negotiation 議價 Part B: Purchase Orders 訂購單 Part C: Purchase Confirmation 訂購確認 Unit 11: Trade Show English貿易展 Part A: Attracting People to Your Booth 吸引人群到你的攤位 Part B: Introducing a Company 介紹公司 Part C: Giving a Sales Pitch 提供產品宣傳 Unit 12: Employee Issues員工議題 Part A: Promotions 升職 Part B: Employer-Employee Relations 勞資關係 Part C: Performance Reviews and Bonuses 員工考核和獎金
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