目錄
Unit 1 ◆ The Introduction of Modern Etiquette 現代禮儀概述...10
Unit 2 ◆ Greetings 問候與招呼...12
Unit 3 ◆ Address and Title 稱謂.職務.職稱...20
Unit 4 ◆ Introductions 介紹...28
Unit 5 ◆ Partings 瀟灑告別...36
Unit 6 ◆ Compliments and Thanks 讚美與感謝...44
Unit 7 ◆ Invitations 邀請...54
Unit 8 ◆ Congratulations 祝賀...64
Unit 9 ◆ At Dinner 用餐...70
Unit 10 ◆ Shopping (For Customers and Shop Assistants) 商場購物與推銷...88
Unit 11 ◆ Toasting and Drink-Urging 敬酒與勸酒...106
Unit 12 ◆ English on the Telephone 電話禮儀...110
Unit 13 ◆ Visiting Friends at Hospital 探訪病人...120
Unit 14 ◆ Asking and Directing the Way 問路與指路...128
Unit 15 ◆ At Dance 參加舞會...136
Unit 16 ◆ Apologies 道歉...145
Unit 17 ◆ Meeting and Sending off Guests at the Airport 機場接送...151
Unit 18 ◆ Visiting Card and Greeting Card 名片與賀卡...159
Unit 19 ◆ Interview 求職應聘...168
Unit 20 ◆ ABC for Writing Letters 書信ABC...184
Unit 21 ◆ Asking for and Offering Help 請求與幫助...192
Unit 22 ◆ Consolation and Sympathy 慰問與同情...204
Unit 23 ◆ At Banquet 宴會...212
Unit 24 ◆ Serving at the Hotel 旅館服務接待...224 |